Presbyterian Senior Living : Blog

Giving voice to the topics that mean the most to those who matter the most.

Steve Proctor

As the now-retired CEO of Presbyterian Senior Living, Mr. Proctor was employed by PSL from 1971 - 2019. He is a Registered Nurse and Licensed Nursing Home Administrator with a BS degree in business administration from Elizabethtown College. He also holds a master’s degree in gerontology from the University of North Texas. Before becoming CEO, Mr. Proctor was Chief Operating Officer for 16 years. In addition, he has served as a Board member and is a Past President of the Pennsylvania Association of Non-Profit Homes for the Aging (“PANPHA”). In November of 1995, the American Association of Homes and Services for the Aging (“AAHSA”), now known as LeadingAge, recognized Mr. Proctor’s proven leadership and accomplishments by electing him to serve as Chair of its national board of directors. He served as Chair-elect in 1996 and 1997, as Chair in 1998 and 1999, and as past-Chair in 2000 and 2001. He has also served as chair of the International Association of Homes and Services for the Aging.

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Reflections & Leadership

Reflections on Leadership: Vulnerable Leaders

One of the recurring themes of Patrick Lencioni’s leadership books is what he calls “vulnerability based trust”. His writings are presented in a story format which he calls fables – but seem more like narrative case studies with the names changed to protect the innocent. In The 5 Dysfunctions of a Team he identifies the primary reason for the absence of trust on a team as the unwillingness of team members to be open with one another about their mistakes and weaknesses. He contends that it is impossible to build trust without vulnerability.

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Reflections & Leadership

Reflections on Leadership: Lessons from Baseball

When I was a youngster, baseball was truly America’s pastime. This was not just based on the comparative attendance figures of all major league sports teams, television ratings, or even because of the thousands of young people involved in little league and other organized sports programs. Baseball was played in literally every neighborhood.

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Are You Asking the Right Questions?

Subscribe to the Presbyterian Senior Living blog and receive our free Community Evaluation Checklist to ensure you ask what’s most important to you.

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Reflections & Leadership

Reflections on Leadership: Leadership and Pride

Pride may be one of the most prominent of all leadership faults, and one of the least frequently addressed. I was reminded of this recently when I received an email from an organization that I knew nothing about, informing me that I had been selected (along with a group of other leaders) to be recognized as CEO of the year. This was a puzzle to me, since it was a company located outside of the US.

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Reflections & Leadership

Reflections on Leadership: Generous Leadership

The June 2012 issue of Reflections on Leadership focused on generosity as one of the key attributes of leaders. It is still a pretty good read for being 4 years old, and for those who may be interested, it is can be accessed on the PSL web site under About us, Information and Financials, Reflections on Leadership, 2012 archive, June. Recently I had the opportunity to read Adam Grant’s book Give and Take, A Revolutionary Approach to Success, and felt compelled to add to those earlier thoughts on generosity.

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Reflections & Leadership

Reflections on Leadership: Leadership and Hope

“Hope springs eternal from the human breast” - Alexander Pope’s famous line from An Essay on Man, strikes a chord with me at a very deep level. We not only have hope for ourselves and for those we love in our day to day living, we are also inspired by stories of people who overcome great difficulty and enormous odds, never giving up hope, even when others around them gave in to despair. One such story is the story of Corrie ten Boom, a Dutch Christian who, along with her father and other family members, helped many Jews escape the Nazi Holocaust during World War II. Imprisoned for her actions, her most famous book, The Hiding Place, describes a journey of faith and hope as she lived through a horrible ordeal.

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Reflections & Leadership

Reflections on Leadership: Anger Management

If we are to believe the political and social pundits of our day, we live in a time that is often described as angry. There is anger at elected officials that do not pay attention to the desires of their constituents; anger at those who disagree with us on the solutions to the problems of our day; anger at those who are intolerant toward those who share our views; anger at the growing disparity of income and wealth in our society; anger at the political correctness that restricts open dialogue on areas of disagreement; anger at those who express their anger by exhibiting disruptive behavior; anger at those who encourage aggressive behavior toward those with whom they disagree; anger at anyone who seems willing to compromise on important principles rather than stand up for what they believe; and anger at the gridlock that is the byproduct of opposing forces that are unwilling to compromise. The list could go on and on.

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